Six months after investing a modest sum in a promising biotech startup, the phone call came. The investment, a carefully considered decision based on a prospectus and the perceived expertise of its founder, had vanished. The company, which aimed to revolutionize medical coding with enhanced accuracy and efficiency, had collapsed, leaving the investors, including the author and her husband Lyn, with a significant financial loss and a profound sense of disillusionment. This experience, however, became an unexpected catalyst for exploring the transformative power of metta, a Buddhist practice of cultivating lovingkindness, and its potential to navigate betrayal and foster profound personal growth.
The genesis of the investment stemmed from Lyn’s background in the medical field, which had exposed him to numerous burgeoning biotech ventures. One such opportunity presented itself through a prospectus for a medical coding company. Medical coding, a critical but notoriously complex and error-prone facet of healthcare administration, frequently results in delayed payments and financial strain for both providers and patients. The startup promised to streamline this process, addressing a significant pain point within the industry. The founder, introduced through a former colleague of Lyn’s, appeared to possess a solid understanding of the sector. Coupled with the couple’s prior experience in early-stage investments, the opportunity seemed legitimate and compelling. A modest sum was invested.
The initial meeting with the founder was characterized by an atmosphere of optimism. The author recalls a lunch where the check was handed over, accompanied by the founder’s confident projections for the business’s future. The founder’s stated mission to rectify systemic inefficiencies in healthcare resonated with the author, who shared her own artistic endeavors—painting—prompting a brief exchange about an upcoming exhibition in Nashville. In retrospect, the author notes the common human tendency to express interest in an investor’s life at the moment of financial transaction, questioning the depth of the founder’s engagement while prioritizing the venture’s success.
The swift demise of the company, however, painted a starkly different picture. The call from Lyn’s colleague six months later delivered the devastating news: the business was severely underfunded, nowhere near profitability, and had ultimately failed. The speed of the collapse left the author feeling foolish, questioning her own judgment despite possessing some experience in early-stage investing. The internal refrain of "we should have known better" echoed persistently, a self-recrimination born from the perceived oversight of potential warning signs.
Subsequent attempts to recoup the investment proved futile. Lyn’s colleague urged the founder to repay investors, but their entreaties went unanswered. Legal counsel confirmed that pursuing action across state lines would be prohibitively expensive, rendering any recourse impractical. A formal letter sent to the founder was never acknowledged, and the investors were ultimately advised to accept the loss and move forward.
The financial loss was significant, but for the author, it represented more than just monetary depletion. It symbolized a breach of trust, a disruption of shared planning, and a shattered vision of the future. Acceptance felt unattainable, overshadowed by anger and a replaying of events—the founder’s actions, their missed cues, and the perceived injustice of it all. This internal turmoil prompted a crucial question: could the practice of metta soften her heart enough to let go?
Understanding Metta: A Practice of Cultivation
In Buddhist philosophy, metta, often translated as lovingkindness, is not a passive emotion but an active cultivation. It is developed through the deliberate and often repetitive recitation of phrases expressing goodwill, such as "May you be safe, may you be happy, may you be free from suffering." This consistent practice, over time, is believed to gently transform the heart, easing tension and opening pathways to compassion.
The author’s initial encounter with the transformative power of metta occurred in her thirties, during a period of strain in a long-standing friendship. Over an eight-year span, a pattern of one-sided decision-making and misinterpretations of her intentions became apparent. A recurring instance involved their shared lunches, where her friend consistently arrived late, diminishing their time together. When the author finally articulated her concern about the repeated twenty-minute waits, framing it as a desire for quality time rather than an accusation of inflexibility, her friend dismissed her feelings, labeling her as rigid and inflexible.
This exchange, though seemingly minor, illuminated a larger dynamic: the friendship operated on her friend’s terms, excluding open communication and mutual understanding. The decision to step away from this deeply invested friendship brought a profound sense of loss. The lingering disappointment, a persistent emotional residue, hindered her ability to find peace, especially given the lack of grounds for reconciliation. It was during this period that her Zen teacher introduced her to the practice of metta. She considered whether this practice could be applied to her experience, not to alter the past, but to release resentment and foster a broader sense of goodwill.
Applying Metta to Interpersonal Conflict
Directing metta towards her friend initiated a subtle yet significant shift. Initially, the phrases felt perfunctory, almost forced, as if offering something she wasn’t fully prepared to give. However, by persisting with the practice, the phrases began to encompass her as well. The sense of hurt she carried became integrated with the goodwill she was cultivating, leading to a softening not in the external circumstances, but in her internal experience of them.
This shift was less about a conceptual understanding and more about a fundamental change in perspective. The perceived distance between herself and her friend began to dissolve. She started to recognize her friend’s limitations, acknowledging that all individuals are susceptible to confusion, fear, and grasping under certain conditions. This deepening realization diminished the power of her resentment, revealing a profound interconnectedness: "nothing and no one exists separately, but only in relation to everything else."
A quiet tenderness emerged as she began to see the human conditions beneath her friend’s dismissive behavior—limitations, blind spots, and avoidance of difficulty. This recognition softened the sense of separation, fostering a more inclusive understanding of both individuals. While her friend’s repeated dismissal of her concerns remained unacceptable, the author could now perceive the underlying human vulnerabilities, leading to a more compassionate outlook.
Extending Metta to Financial Betrayal
The author then pondered whether this practice could extend to a situation as emotionally charged as financial deception. With little to lose, she decided to apply metta to the founder who had taken their investment. Initially, the phrases seemed disconnected from the deep hurt and loss. Flashes of anger and self-recrimination—"how could she have done this? How did I not see it?"—interrupted the practice. Yet, she persevered, returning to the intention of goodwill.
A closer examination revealed subtle yet persistent currents of resentment manifesting physically: tightness in the chest, jaw clenching, and a subtle bracing. These sensations would arise and dissipate, intensifying with intrusive thoughts of the past or softening with sustained attention to the direct bodily experience. She began to recognize that much of her suffering stemmed not from the event itself, but from the way her body was holding onto it, moment by moment.
Instead of replaying the narrative of the founder’s actions, the author focused on these shifting bodily sensations, allowing them to exist without attempting to force a resolution. Gradually, these sensations began to loosen and dissolve into a broader field of awareness. Concurrently, a softening towards herself emerged. The feeling of foolishness and the belief that she "should have seen it" began to recede.
Over the following days, as dawn broke and a candle flickered over the founder’s name written on paper placed on her altar, the author’s heart began to open. Metta did not make the betrayal acceptable, nor did it need to. The resentment gradually eased, no longer hers to carry. She recognized with clarity that she and the founder were not separate. The image of the founder as solely an antagonist began to soften, replaced by a more nuanced understanding of her as a human being shaped by needs, desires, blind spots, and limitations.
This insight, born from a heart softened by metta, empowered her to let go. It was not merely a shift in how she perceived the founder, but a transformation in her relationship with the entire situation, including her own role. She had not approached the practice with expectations of the founder’s change or a desire for repayment. Her sole intention was to free herself from clinging to something that was irretrievably gone. Through the consistent repetition of metta phrases, she discovered not personal affection, but a more unconditional form of care—the boundless goodwill the Buddha describes, offered without exception.
Within a month, the anger and resentment dissipated. The situation ceased to occupy her mind, and the investment was largely forgotten. The experience evolved into a profound lesson in letting go. Money, like all material possessions, is subject to impermanence and loss. The suffering, she realized, was amplified by the tightness with which she had held onto what had been lost.
An Unforeseen Resolution and its Implications
Approximately three months later, a message arrived from the founder. She offered a sincere apology and expressed her intention to repay the investment in full. This unexpected communication, delivered after the author had already written off the loss, was a genuine surprise. Shortly thereafter, a check for the entire amount arrived and cleared.
The resolution did not end there. The founder also expressed interest in purchasing four of the author’s large paintings for her new home and extended an invitation to visit. Having cultivated metta for months, the author found she could accept the invitation without reservation. During a weekend visit, she saw her paintings adorning the founder’s home—an unexpected grace. Though their connection was transient, the entire sequence of events far surpassed anything she could have anticipated.
The question of whether her metta practice directly precipitated this outcome remains open to interpretation. The teachings of Thai forest ajjaans suggest that sustained metta can be felt by the recipient, and the author believes there is truth to this. However, she also emphasizes that holding expectations can obstruct the practice’s power. Her intention was not to alter the founder or secure repayment, but to liberate herself from the grip of resentment. The extent to which her practice influenced the unfolding events is unknowable. What is certain is its transformative effect on her. Metta softened her perception of the founder, enabling her to respond from a place that facilitated an entirely different outcome when contact was re-established.
Practicing Metta with Difficult People: A Practical Guide
For those seeking to explore the practice of metta, starting with individuals who evoke mild to moderate difficulty—rather than the most intensely charged relationships—is often recommended.
The initial step involves observing bodily sensations that arise when thinking of the person. Tightness, resistance, or a sense of contraction may surface. The goal is not to immediately alter these sensations but to acknowledge their presence.
Cultivating inner steadiness is crucial, beginning with oneself: "May I be safe. May I be at ease. May I be free from resentment."
When ready, bring the other person to mind, perhaps starting simply by saying their name. If direct phrases feel challenging, a gradual approach can be beneficial: "Just like me, this person wants to be happy. Just like me, this person struggles."
From this foundation, traditional metta phrases can be employed: "May you be free from suffering. May you be at peace." Personal phrases that resonate are also encouraged. Resistance is an inherent part of the practice; metta does not necessitate forgiveness or approval of past actions but serves to loosen the grip of how an experience is held. If the practice becomes overwhelming, it is permissible to step back and return when ready.
Even brief periods of practice can begin to soften how an individual is held in the mind and heart. Often, this softening is sufficient to initiate profound change. The author’s experience underscores that while financial recovery was a surprising bonus, the true and lasting transformation occurred within. The practice of metta, by addressing the internal holding of resentment, opened the door to a more peaceful and ultimately, a more extraordinary resolution than she could have ever imagined.

